Christmas is here! Have you already sent your letter to Santa Claus? You still have time!
The Hrider team loves these holidays, and amid nougats and candy canes, we wanted to assist Santa Claus by preparing these 6 gifts: 6 brief tips to wrap up this year and ensure that you start the new year with valuable tools to enhance the well-being and performance of your daily work team. You don't need to leave some milk by the tree or cookies for the reindeer - we know that there's always someone who eats them before they arrive. To have a truly successful organization, you need to:
1. Share knowledge and goals
What good would it have been for Socrates to be wise if he did not share everything he knew with others? Although we are not Socrates -no, Santa Claus, having a beard does not count- we should share important information with our bosses, colleagues or employees. If one person who knows a lot adds up, imagine how much more the entire department or even the entire organization will add. Instead of just one person or department succeeding, the entire organization will.
Managers and employees who understand what is required to achieve the objectives and feel part of that knowledge, will do everything possible to achieve them.
2. Effective communication
Like knowledge, the more transparent and comprehensive the communication, the more effective it will be. To have a successful organization, We must ensure that each member of the organization knows the overall strategy of the organization.
If employees only know what tasks they have to do but not how their good performance affects the entire organization, we are wasting a lot of their motivation and orientation to results.
Everyone has to know that their job in the company is essential for the objectives to be met.
Furthermore, if our communication with everyone is transparent, we will avoid imbalances and injustices in our management.
3. Work environment
Communication and knowledge will flow even better if people work in a healthy environment. A good atmosphere in a work area contributes to happiness and productivity. Teams whose members collaborate with each other to achieve common goals do so because they respect everyone's vision, whether they are leaders, colleagues, or subordinates. A good atmosphere is achieved by generating trust, being coherent and encouraging participation.
4. Passion for growth
It is vital for any organization to make good growth opportunities available to its teams. It is essential to know how to adapt to continuous changes and technological or operational challenges and not be left behind.
If leaders cultivate a passion for growth among employees, the organization will multiply its opportunities for evolution and growth, looking for opportunities for continuous improvement and generating curiosity in the teams.
5. Being one with the client
It does not matter if we follow the above advice to the letter, if you do not take care of your customers, your organization will never be sustainable over time or achieve success.
Customer service has a direct influence on the organization's reputation. There is no better advertisement than a satisfied customer. But it is not enough just to provide a good service, to have repeated success over time, we must observe from the client's perspective; not only to understand it and give you the best experience, but also to find out what details of our service or product you are looking for, might want or we can improve. Plus, it's a great feeling to be able to brag about working for a great company that all their customers are happy with!
6. Professional performance evaluation
These systematic processes that are normally promoted from the Human Resources and Talent Management area, are nothing more than the tool so that all of the above can be applied. Through performance reviews or feedback participatory, we will be able to see how internal communication improves, the objectives are better understood, the skills and potential of the staff are known and an action plan is enabled to achieve everything what is necessary in place to be a more competitive organization.
The more recurring the process, the more we will be promoting development and communication, in addition to detecting problems that may arise early and remedying them with our action plans.
We have filled the tree with gifts! And since we know that you have behaved very well by retweeting hundreds and sharing our content, we give you with an extra piece of advice for your Christmas meal: fill your mouth with shortbread and tell your family loud and clear: Merry Christmas Feedback!
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If you want your organization to also enjoy these gifts, do not hesitate and contact us at contact with us! you still have time!