How to build a resilient organization
June 22, 2020How to build a resilient organization

Moving forward when the road is difficult requires attitudes, new behaviors and support within the organization. A resilient organizational culture will be more likely to overcome problems and emerge stronger. To face this challenge, understanding the human side of employees will be key.

How to make virtual meetings successful
March 22, 2020How to make virtual meetings successful

Do you have to telework but need to share ideas, progress, proposals with other people? Videoconference meetings have arrived to make our lives easier! But doing it professionally requires taking into account various aspects that we are going to share with you: Lights, camera, action!

The decorations that cannot be missing on your Christmas tree
December 15, 2019The decorations that cannot be missing on your Christmas tree

What if we manage Human Resources initiatives with the care and preparation that we put into decorating our beautiful Christmas tree? We propose some ideas that will make you shine as a talent management professional and that will enlighten your entire organization.

Valentine's Day and the Customer Experience
February 13, 2019Valentine's Day and the Customer Experience

It is often said that love moves the world, and who can argue otherwise? Even in the business world, emotions play a significant role in shaping the strategies of companies. That's why we invite you today to explore the satisfaction that can make your clients feel as if they are experiencing an everlasting Valentine's Day.

Employee Experience and Customer Experience, inseparable
November 25, 2018Employee Experience and Customer Experience, inseparable

What relationship do Employee Experience and Customer Experience have? In this post, we'll explore how a great customer experience hinges on the efforts of our employees. It's no coincidence that the most successful companies in the market are often the ones everyone wants to work for.

Are employees the best ambassadors for a brand?
July 2, 2015Are employees the best ambassadors for a brand?

Credibility is one of the cornerstones for maintaining a strong brand image. Failing to prioritize the well-being of an organization's members doesn't just negatively impact their productivity; it can also seriously erode customer trust in the company. Remember, "Happy Employees = Happy Customers.

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