Employee support

An employee support plan is a structured strategy that establishes the actions and resources needed to support an individual or team during a period of change, adaptation or development within an organisation.

In Human Resources, these plans provide personalised support at different stages of an employee’s professional journey, such as joining the company, changing positions, internal promotion, organisational transformation or taking on new responsibilities. Ultimately, their aim is to help people adapt to the new context, reduce potential difficulties and facilitate a smooth transition.

In Human Resources, an employee support plan can be applied in different situations:

• Onboarding: facilitating the integration of new employees and their adaptation to the organisation, their role and the team.
• Internal promotion: supporting people who take on new responsibilities or more senior positions.
• Internal mobility: facilitating the transition to another position, department or area within the organisation.
• Organisational changes: supporting people during transformation and restructuring processes or the implementation of new ways of working.
• Professional development: providing resources and follow-up to achieve new objectives or develop specific competencies.
• Offboarding: supporting people during their departure from the organisation through career guidance and professional support.

An effective employee support plan should balance the needs of the organisation with those of its people. To achieve this, it is important to establish clear criteria, define the expected outcomes and carry out follow-up that allows actions to be adapted when necessary.