Employee Journey

Map that represents the experience of an employee since he sees the job offer published until he disengages for whatever reason. This roadmap usually begins from the moment a candidate shows interest in a job offer, while still a potential worker, until he leaves the company.
The primary objective of the employee journey is to understand how the experience of the human team can be improved, by answering questions such as:
  • What was your experience like on your first day of work?
  • What does your onboarding consist of and what is its duration?
  • What stages are you going through in the company?
  • What problems do you face in your daily work?
The phases of the life of a worker in the company that are analyzed are, in general, the following:
  • Recruitment Phase.
  • Onboarding process.
  • Development of their career within the company.
  • Retention Phase, which motivates them as professionals to stay in the company.
The Employee Journey provides practical aspects ranging from improving the company's image to talent retention. It is a tool aimed at understanding an employee's talent journey and learning about their day-to-day life, with the aim of to optimize it.
Therefore, it is recommended for every organization to analyze the daily work flow of each professional.
We also talk about it in our blog:
Employee Experience and Customer Experience, inseparable
Employee Experience and Customer Experience, inseparable

What relationship do Employee Experience and Customer Experience have? In this post, we'll explore how a great customer experience hinges on the efforts of our employees. It's no coincidence that the most successful companies in the market are often the ones everyone wants to work for.